Refund policy
Last updated: October 29, 2026
All sales are final
When Our Wounds Speak is a digital guide, available to download right after payment. Once it has been delivered, we don't offer refunds for a change of mind or because the guide wasn't what you expected.
If something goes wrong with the file
If your download link doesn't arrive, the file is damaged, or you can't open it, write to us at contact@glistening-world.com with the email address you used to buy it. We'll help you access the guide or send you a working copy.
Your legal rights
This policy doesn't limit any consumer rights that the law of your country doesn't allow us to exclude. In some countries, you have a right to withdraw from a purchase of digital content; it ends once the download starts, if at checkout you asked for immediate access and acknowledged that you would lose this right.
Our reseller
Lemon Squeezy, our reseller and Merchant of Record, may decide on its own to issue a refund in some situations, for example to settle a payment dispute. Those decisions are separate from this policy.